Lithium POS :: Sales Management for Opticians

Introduction

Today in the competitive world of business, Sales Engineering and Customer Service play a great roll in increasing the profit of organizations. The rate of sales determines the survival of the business as well as the security against competitors. To maintain continues sales rate an organization may have to flatten their value chain as well as the supply chain and increase the efficiency over different parties in order to provide a customer with the most satisfactory product. Streamlined inventory in the branch and other branches are crucial to make the right dissection over customer requests. Customers are more attracted to the most care giving business organization or brand in order to maintain their quality of life. A business organization must maintain a customer history and an account to serve the customers with promotional and personal benefits. This includes discounts, credit sales or medical history. These personalized service strategies attract customerís expectation long term service and care from the organizations. Products and Services offered in Optical Industry require an efficient sales management and customer profile maintenance in order to compete in todayís sales driven industry. Lithium POS for Opticians provides the necessary tools for Opticians to increase your productivity in sales and customer care. This document brings out the overview of the functionality and benefits gained by Lithium POS for Opticians. Youíll obtain an extensive knowledge about Opticians Sales Management software and the roll of a POS system in your business organization.

Productivity Improvements

Saving Money

That's really what it's all about, isn't it? While a full-featured retail POS system may cost more up front, it will pay for itself over and over again with its increased functionality. Detailed sales reports give you a bird's eye view of your business including which items are selling and which aren't allowing you to make more informed purchasing decisions. Complete audit trails let you know what's happening in your business even when you're away.

Making More Money

Utilize the features built into your retail POS system to boost your profits. Every transaction is time-stamped, allowing you to identify your peak selling hours and increase staff during those times. Identify items that frequently sell in pairs (e.g., Contacts, and solutions) and rearrange your displays and up sell to everyone.

Improve Quality of Service

  • Give faster service on direct sales.
  • Customer Credit Accounts.
  • Payments breakups and installments
  • Mailing and Contact lists.
  • Birthday Reports
  • Branded Customer Categorization
  • Medical History

Running a More Efficient Business

A good retail point of sale system eliminates unnecessary work.

  • No more double entry of orders at stores and show rooms.
  • No more phoning in purchase orders.
  • No more guessing games around sales trends.
  • No longer checkout lines and waiting in the queue.
  • Queue management with two or more terminals.
  • Identify best selling items.
  • Identify productive employees.

Delivery on Time

Lithium point of sale system will keep track of orders and ensure the orders are delivered on time. States of the jobs are constantly updated and live real-time information is available on current production and order status improving the delivery efficiency of your outlets.

Improvements in Customer Relationships

To operate a sustainable business, you don't need shoppers, you need customers. You need a good retail point of sale system that will allow your employees to spend more time on the floor helping customers and less time behind the counter. Your frequent shoppers will appreciate the loyalty programs, rechargeable gift cards, and A/R charge accounts built into the retail software. When you know who your customers are and what theyíre buying, you can create meaningful marketing campaigns that target the right customers with the right incentives.

Centralized Outlet Management

Monitor stocks and sales of your sales outlets in a single centralized system. Stock availability and pending jobs can be monitored in a single point reducing communication overheads and administration expenses. Sales activities and stock movements are logged and can be used in auditing and management practices.

Securing Your Business

Help reduce shrinkage, false returns, credit card fraud, and unauthorized discounts. With several security roles that can be assigned to employees, managers can control access to sensitive data and track returns efficiently.

Make better, more informed business decisions

  • Create interactive real-time reports that identify best-selling items, most productive employees, detailed sales history by cashier, department, category, supplier, and more.
  • Access and analyze current, detailed data across your entire stores. Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, and set and monitor business policies.
  • Export report information in several formats; Microsoft Excel, text, HTML, XML, PDF, or e-mail.

Obtain the Benefit of a Sri Lankan Development Company

The system is fully developed in Sri Lanka and the benefit of local extensive service is at your hands. The system comes with guarantee and a warranty that enables you to secure your fail safe run of the system. Customizations and fine-tuning is done according to your business needs.

Duration

Week of Limited Test Run

A week of test run is given to you for testing the functionalities and suitability of the system.

1 Month Development Period

This development period gives full featured services on customizing the system according to your organizations needs.

2 Months Fine-tuning

Minor Adjustments to the system must be notified with in this time period.

9 Months Limited Service

We give full guarantee and service on errors or bugs in the software with in this time period,

Value Added Services

Testing Period

A Testing period can be arranged within the 3 months of development.

3 Moths Full warranty

Any changes and fine tuning requests must be posted within this time period.

9 Months Service Warranty

We provide after sale services for system errors that occur later due to uncertain circumstances. Traveling fee for false alarms is charged.

Training Session

Training sessions are arranged for employees to give them the required knowledge on operating the system.

Technical Support over the Phone

Free technical support will be provided over the phone throughout the agreed period.

Monthly Service Visits

Monthly or quarterly service visits can be arranged for the systems.

Backup Facilities

A database backup utility will be provided against system failures.

System Functions

Point of Sales

When selling off the shelf goods at showrooms the system will provide with fast sales enter screens with state of the art technology. The sales person can enter or select the goods the customer wish to purchase by entering the product code, swapping throw the barcode machine or by searching throw a conveniently sorted product list.

Sales Returns

When a customer returns a purchased item for returning due to manufacturer fault, the system will update the stock and allow the sales person at the counter to easily issue new item behalf of the one issued. Plus the sales person is allowed to determine the condition of the returned item and suggest the value of replacement item by entering the system.

Billing and Data Entry

The sales screens is designed for fast data entry and access enabling the sales person to issue item in seconds saving valuable time of customers and sales staff.

Prescriptions

The system will allow prescriptions to be maintained in the customersí medical history. The saved prescriptions can be later used for Jobs and will be an aid in monitoring a patientsí progress.

Job Cards

The system maintains the life cycle of jobs from billing to delivery. The job items and figures can be modified as requirements change and a history records will be maintained from start to end. Items and goods used in a job will be automatically updated from and to the stocks as changes occur.

Cancel Jobs

When itís required to completely cancel a Job Card, a manager can perform the cancelation and the system will automatically restore the stocks and the cancel the issued invoices automatically performing a complete cleanup. The canceled jobs will also be recorded and can be viewed later for auditing.

Payment Receipts

The payments can be clamed as installments from the customer. The invoices will contain the totals, the split up, due amounts and etc.

Cancel Payments

Issued invoices can be canceled by managers on money back circumstances. The invoices will be marked as canceled and removed from the revenue.

Customer Profiles

Customer profiles will be maintained by the system providing valuable marketing references for the future. Besides that, the customer profiles will include medical, sales, and payments history providing a strong foundation for you to give them a customized and friendly service.

Mailing Lists

Mailing lists and contact reports are generated from the system to enable mail marketing and sales captain promotions. Youíll be able to categorize customers according to brands to send tem latest product information and to filter them by last checkup date to invite them for the next checkup.

Inventory Maintenance

The system will records Goods Receive Notes (GRN) and Goods Transfer Notes (GTN) as goods arrive and departure from a branch and maintain Item wise stock levels for goods in the showroom. Stock Movements from sales, jobs, GTNs, GRNs and etc are logged and maintained for audit reference.Sales Monitoring System provides reorder levels for stocks and fast moving items for better product availability. The Items will be sorted accordingly so you may decide what to order. Pending payments, Advance payments and debtors will be easily extracted from the reports to gain control of the finance.

System Features

Customer

  • Prescriptions
  • 6
  • Print Job Cards
  • Direct Sales
  • Payment Invoicing
  • Medical History
  • Mailing List
  • E Mailing List
  • Birthday Report

Sales

  • Issue Goods
  • Return Goods
  • Markup Prices Surplus)
  • Discount
  • Invoicing
  • Monthly Sales Report
  • Monthly Sales Returns
  • Canceled Sales
  • Free Sales (for Admin)

Jobs

  • Create Jobs
  • Job Cards
  • Edit Jobs
  • Frames from Stock
  • Free Accessories form Stock
  • Custom Lens
  • Additional Charges
  • Delivery Dates Report
  • Delivery Labels
  • Canceled Jobs Report
  • Job History Report
  • Job Status (Grinding, Fitting)
  • Free Jobs (for Admin)

Stocks

  • Receive Goods(GRN)
  • Transfer Gods( GTN)
  • Stock Report (By Brand & Category)
  • Stock Movement
  • Stock History

Invoicing

  • Payment Breakup
  • Payment Methods (Card, Cheque)
  • Cancel Payment Invoices
  • Print Receipts
  • Income (By Brand & Category)
  • Income (By Pay Method)
  • Creditors / Debt

Employees

  • User Login
  • Access rights
  • Inventive report
  • Employee Sales Report
  • Audit Report
  • Activity Report

System

  • Auto Backups
  • Setup CD
  • Multi Branch Support
  • Network Support

Durtion

Week of Limited Test Run

A week of test run is given to you for testing the functionalities and suitability of the system.

1 Month Development Period

This development period gives full featured services on customizing the system according to your organizations needs.

2 Months Fine-tuning

Minor Adjustments to the system must be notified with in this time period.

9 Months Limited Service

We give full guarantee and service on errors or bugs in the software with in this time period,

Value Added Services

Testing Period

A Testing period can be arranged within the 3 months of development.

3 Moths Full warranty

Any changes and fine tuning requests must be posted within this time period.

9 Months Service Warranty

We provide after sale services for system errors that occur later due to uncertain circumstances. Traveling fee for false alarms is charged.

Training Session

Training sessions are arranged for employees to give them the required knowledge on operating the system.

Technical Support over the Phone

Free technical support will be provided over the phone throughout the agreed period.

Monthly Service Visits

Monthly or quarterly service visits can be arranged for the systems.

Backup Facilities

A database backup utility will be provided against system failures.

Software Development and Consultancy Services.